El Paso County Streamlines MS4 Program Management with UtiliSync and Cityworks
Client Overview
El Paso County, the largest county in Colorado by land area, serves nearly 750,000 residents. The county’s stormwater compliance team is responsible for managing their MS4 (Municipal Separate Storm Sewer System) program, ensuring compliance with stormwater regulations and maintaining key assets like stormwater control measures.
Challenge
El Paso County faced challenges managing inspections and assets for its MS4 program. The county lacked proper records of asset conditions and needed an efficient system to track inspections and maintenance, while also complying with the stringent requirements of their MS4 permit. Although Cityworks was being implemented for asset management, the county needed a solution that could streamline inspections and provide customizable reporting for internal use and communication with external stakeholders.
Solution
In 2019, El Paso County implemented UtiliSync Inspect to manage stormwater inspections, later integrating it with Cityworks to improve asset management. The seamless integration between UtiliSync and Cityworks provided the following key benefits:
- Customizable Inspections and Reporting: UtiliSync allowed the county to create tailored inspection forms, incorporating features like conditional formatting and repeating sections. Inspectors could easily generate and email PDF reports directly from the field, streamlining communication with contractors and permit holders.
- Cityworks Integration for Asset Management: For county-owned stormwater assets, such as permanent stormwater control measures, UtiliSync’s integration with Cityworks enabled inspectors to complete inspections in UtiliSync while automatically transferring the data into Cityworks. This allowed the team to maintain a consistent workflow, ensuring all inspections—whether for construction sites or county assets—were managed in one system without switching between platforms.
- Efficient Work Order Generation: After completing inspections in UtiliSync, the team could generate work orders in Cityworks for follow-up maintenance, with all relevant information, including reports and photos, automatically uploaded to the Cityworks system.
“The integration between UtiliSync and Cityworks ensures our inspection processes remain consistent and efficient. We complete all of our inspections using UtiliSync Inspect's advanced features, and still have the data flow seamlessly into Cityworks for asset management.”
Results
El Paso County’s integration of UtiliSync Inspect and Cityworks led to significant improvements in managing their MS4 program:
- Enhanced Inspection Efficiency: Inspectors can now complete inspections for county assets and construction sites using one system, reducing time spent switching between platforms.
- Improved Data Management: By automatically syncing inspection data into Cityworks, the county now has a comprehensive view of its stormwater assets and compliance activities.
- Simplified Reporting: UtiliSync’s customizable reporting features allow El Paso County to generate aesthetically pleasing, easy-to-understand reports for both internal tracking and external communication.
Conclusion
By integrating UtiliSync Inspect with Cityworks, El Paso County has transformed how they manage their MS4 program. The solution combines the flexibility and ease of use of UtiliSync with the asset management capabilities of Cityworks, helping the county stay compliant with stormwater regulations while improving operational efficiency.
