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Do we need Esri ArcGIS?
Yes. UtiliSync Permit is built on Esri ArcGIS, so applications live on the same map your GIS team already maintains. If you run ArcGIS Online or ArcGIS Enterprise, Permit uses that map as the system of record.
GIS-Based PermittingNew Release
The GIS-Based Permitting System
Used by cities, counties, special districts, and other local agencies — for planning, building, right-of-way, and every permit in between.
From one-person building departments to statewide DOTs, UtiliSync Permit fits how you work.
Fully integrated with Esri ArcGIS
One map for every permit type you issue
Planning
Building
Right-of-way
Special events
Renewals
Permitting Without a Map Leaves Staff Guessing
Approving a building permit, a land-use case, or a right-of-way job without seeing the location leads to conflicts, delays, and frustrated applicants — whether they are residents, contractors, or another department.
Siloed Information
Applications live in spreadsheets and email. Your parcels, assets, and zoning live in GIS. Without one spatial view, staff cannot see what they are actually approving.
Slow Approvals
Paper packets and email chains bounce between planning, building, engineering, and finance. Even routine requests stall while everyone waits for the same file.
Fee Tracking Chaos
Reconciling manual permit fees across different internal accounting systems turns into an absolute nightmare at the end of every month.
Review Every Application on the Map
UtiliSync Permit turns your GIS into the place staff review applications, route approvals, and collect fees — for every permit type you issue.
GIS Review
See the permit in its real location.
Open an application and see the parcel, nearby assets, zoning, and other permits on the same Esri map. Building, planning, and right-of-way staff work from one picture instead of flipping between GIS and a separate permitting database.
GIS review
Building permit · 214 Oak St
On map
PlanningBuildingROW
Online intake
Permit application dashboard
Submitted
Application checklist
Site plan
Supporting documents
GIS review complete
Online Intake
100% online application intake and document review.
Replace paper packets, email attachments, and counter drop-offs. Applicants submit online. Staff review plans and supporting files in one place — no oversized drawing sets hauled to the counter.
Approval Routing
Automated routing and approvals.
Build multi-step approval workflows. Route complex applications to engineering, planning, or building review, and auto-issue standard, low-risk requests.
Routing pipeline
4 reviewers
Applicant submittedDone
Engineering reviewIn progress
Fee approvalQueued
Fee summary
Ready to pay
Plan review$125
Inspection fee$60
Total due$185
Fees
Integrated fee processing.
Calculate fees from permit type and spatial footprint. Collect payments in the applicant portal so finance is not reconciling checks at month-end.
A Portal Applicants Actually Enjoy Using
Residents and contractors submit, track, and pay for permits online — no confusing PDF forms or mailed checks.
24/7
Application Access
Live
Status Tracking Updates
Secure
Online Payments
Modernize Permitting in Three Steps
Configure your rules, open the portal, and review every application against your GIS.
1
Define Your Rules
Set fee structures, required documents, and approval routing for each permit type you issue.
2
Launch Your Portal
Give applicants a branded portal to map the location, submit documents, and track every application.
Approve with Confidence
Review submissions on your Esri map, collaborate across departments, and issue permits faster.
Permit FAQs
Straight answers on GIS, setup, and whether Permit replaces what you use today.
Can we configure our own permit types?
Yes. You define the permit types, required documents, fees, and approval routing. Planning, building, right-of-way, special events, and renewals can all run in the same system with different rules.
Does this replace our current permitting system?
It can. Some agencies start with one permit type and expand. Others move intake, review, and fees fully onto UtiliSync Permit. We will map it to how you work today.
Who is UtiliSync Permit built for?
From one-person building departments to statewide DOTs — and for cities, counties, special districts, and other local agencies. If you issue permits and already work in GIS, it fits.
Ready to Bring Permitting Into Your GIS?
From one-person building departments to statewide DOTs — start with UtiliSync Permit and review every application on the map.
Built on Esri ArcGIS. Configure your permit types and go live.